Terms of service

 

Terms of Service

Last updated: April 01 2026

Welcome to DRAK. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your province/state of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws

We reserve the right to refuse service to anyone for any reason at any time.

 

 

2. Products and Services

All products are subject to availability. We reserve the right to:

  • Limit quantities

  • Modify or discontinue products without notice

  • Refuse any order you place with us

We make every effort to display products accurately, but we cannot guarantee that colors, images, or descriptions will be perfectly exact.

 

 

3. Pricing and Payment

All prices are listed in CAD (unless otherwise specified) and are subject to change without notice.

You agree to provide current, complete, and accurate billing and payment information.

We reserve the right to cancel or refuse any order if:

  • Fraud is suspected

  • Incorrect pricing is displayed

  • Payment is not authorized

 

 

4. Order Acceptance and Cancellation

Your order is not considered accepted until it has been processed and confirmed by us.

We reserve the right to cancel any order at our sole discretion, including but not limited to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspicion of fraudulent activity

If your order is cancelled, you will be refunded in full.

 

 

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers

  • Weather conditions

  • Customs or external factors

Risk of loss transfers to you upon delivery.

 

 

6. Returns and Refunds

 

All purchases are subject to our Return & Refund Policy, which forms an integral part of these Terms.

By placing an order, you acknowledge that:

  • All sales are final once products are opened or used

  • Returns are only accepted in cases of defects or non-compliance

 

 

7. Product Use and Liability

 

Our products must be used in accordance with all instructions and safety guidelines.

We are not liable for:

  • Improper installation

  • Misuse of the product

  • Damage to vehicles, bicycles, or other property

  • Personal injury resulting from improper use

You assume full responsibility for the safe use of our products.

 

 

8. Limitation of Liability

 

To the fullest extent permitted by law, DRAK shall not be liable for any:

  • Indirect

  • Incidental

  • Consequential damages

including but not limited to loss of use, profits, or property damage.

Our total liability shall not exceed the amount paid for the product.

 

 

9. Legal Warranty (Canada / Québec)

Nothing in these Terms excludes or limits your rights under applicable consumer protection laws, including the legal warranty under Québec law.

 

 

10. Intellectual Property

 

All content on this website, including:

  • Logos

  • Images

  • Text

  • Design

is the property of DRAK and may not be used without written permission.

 

 

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

 

 

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

 

 

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Québec and the laws of Canada applicable therein.

 

 

14. Contact Information

For any questions regarding these Terms, please contact us:


📧 admin@drak.ca